Waitressing Guts and Glory

I have held my fair share of waitressing jobs. Some more frightful than others. My current one has its fair share of pros and cons, though mostly this isn’t a bad gig. However, I have been bowled over as of late by some of the things that have happened to me as a waitress. Or more recently as a promoted waitress. Oh yeah, did I mention? I am now the dining room manager at the resort I work at. So ya know: Pretty important. Pretty posh. Pretty big deal.

Nah, I kid. I mean, it’s a pay raise and all, but really the only difference from the me who waitressed before and the me who waitresses now is that I get badgered a great deal more and get a little more ticked off when people show up late for their shifts.

I have decided, however, to do a small-ish round-up of my most interesting/ridiculous/downright jaw-dropping happenings whilst waitressing.

Let’s start with my personal favorite which was a good indicator of how unrelenting motherhood will be.

As the new dining room manager I find that people like to update me, ask me questions and generally hound the hell out of me, from the moment I walk in the door until the moment I beeline for the door again at the end of my shift. Don’t get me wrong, I enjoy the responsibility and ability to put my neuroticism and obsessive compulsive tendencies to good use, but days like today for instance when all I want to do is shove a morsel of marinated chicken breast into my mouth—while in between getting refills for my tables—I want to do it in peace and quiet. No such luck. While attempting to take frenzied bites of chicken, I had at least four interruptions within three bites. I tried to strictly look involved with my chicken, so they would get the message and yet the onslaught ensued, until I gave up my mini break, hunched over the back waitress station, while people scraped plates and hurried past, and instead went back to waiting tables, giving up hope that I could eat while on my shift. Trying to eat while waitressing is the equivalent of trying to sneak a twinkie in prison while other prisoners furiously eyeball you while you choke down the sugar worrying all the while about being shanked. At least that’s how it is in my mind. I’m sorry if I have insulted prisoners with this analogy, but again, that’s just my mind.

Oh anyway, I derailed there. I was going to give you the happenings. So I am mostly so busy at work that I don’t even allot proper timing for bathroom breaks. I just wear my body out running around, that I dehydrate myself to the point where I may have had to go to the bathroom once, but all my moving—which for me inevitably means sweating—causes my urine to just reabsorb, or whatever the hell it does when you are so dehydrated you no longer pee in a ten hour waitressing shift. Also note this level of dehydration is actually something to be avoided as I nearly passed out at work the other day due to this practice, so uhh… don’t follow my lead here on that one guys. Anyway.

Instance Number 1: I actually decide to go to the bathroom for once. I tell one of my coworkers where I will be for the upcoming three minutes and head out of the dining area to have what I presume are mere moments of rest and relaxation while I take a much-needed pee break. Just as I sit down and haven’t even begun to contemplate toilet paper, I hear the door open and a hesitant tap on my stall. I freeze midstream, while wondering why on God’s green earth I am being summoned in here of all places. So help me God, this better be an emergency, I think.

“Yes?” I say with controlled patience. It is the co-worker I had just told I would be in the bathroom.

“I am so sorry to follow you in here, but the cooks have a question about your ticket.”

Now I am seething. I cannot imagine this was an emergency worth trailing me into the bathroom over, but ask her instead what it is. She explains. I clarify and she then thanks me profusely and leaves the bathroom. That’s what motherhood is like right? No longer getting to piss in peace? Well, I gotta say moms, I am not a fan.

Instance Number 2: While in the middle of a weekend breakfast rush, the equivalent of an IHOP stampede, one of our breakfast cooks goes missing. I note this amongst my frantic running around, seating tables, refilling coffees and trying to load people up on Belgian waffles and hash browns. I run to the back to communicate with the prep cooks and head chef that we need backup. Backup, people, we need backup! 

The head chef proceeds to tell me that the other cook left.

“Where? J is floundering up there. he has like 13 tickets.”

“He has one table,” the head chef tries to correct me.

“Wrong. He was like 13 tables. We have been sat repeatedly for the last half hour. So, could someone help him?”

“I don’t know where the other cook is,” HC insists, making no move to go and help J himself.

“Could you find him?” I practically bellow.

“Why don’t you?” He counters.

I fear at this point he may be able to read the homicide that is clearly visible in my eyes.

“I don’t have time! I don’t even have time to be back here having this conversation with you!”

“Well I don’t have time either,” he sniffs with his haughty air and turns away from me to continue chopping vegetables.

“Oh that’s cool. That’s great,” I mutter under my breath loudly as I walk away thoroughly ticked off, “all my tables can just wait an hour for a bloody pancake…”

After the rush peters into a lull, I have time to search for the missing cook. I go to find him in his quarters located beneath the restaurant, where some of the staff reside. He opens the door casually no longer in his chef coat and work pants, but in a ripped tee and jogging shorts.

“Yeah, hi,” I start. “I know the head chef probably royally pissed you off and you think you’re sticking it to him by walking out, but really you’re sticking it to us waitresses because we are slammed and the other cook is drowning and HC won’t help. And so I would really love, if at least for me, you would suit back up, come upstairs and help.”

He nods his head like there will be no argument and in minutes is upstairs helping cook. Oy. Fuckin. Vey.

Instance Number 3: Waiting on Viggo Mortensen this morning. Yeah, who would’ve thought Hidalgo would meander on into my place of employ in the Big Horns? He apparently came in last night and my sister waited on him first, while he was hounded by customers vying for his attention. When he came in this morn, I had naturally already prepped myself on how to handle celebrity sightings and ya know be super cool, collected and couth. Which is exactly what I did. Bringing his wife tea, his son a hot chocolate loaded with whip. And generally just letting him enjoy his meal without me gawking and asking him about being Hidalgo. Oh but I wanted to. Of course I can pretend to have couth, but lord knows that is entirely not so. Anyhow, when Viggo pointed to the hash browns and asked if we had potatoes, I nodded profusely and said, “Yes, we have hash browns!”

And he shook his head and said, “No, do you have some sort of potato…”

“Like home fries…?” I ventured. “We have those on the buffet…” but even as I said the word buffet I was embarrassed. I didn’t want Viggo Mortenson to have crap buffet home fries. Or even have our frozen hash browns. If I couldn’t pose with him for pictures or pepper him with questions of glitz and glamour in Hollywood, then I damn well wanted him to have a proper potato for breakfast. And yet I feared we didn’t serve anything that he might prefer.

I nodded however, and assured him he would have potatoes. I ran back to the breakfast cook and asked if he could do a breakfast potato. “Yeah, hash browns,” he answered with a slight smile, like I was dense.

“Yeah, but more like a home fry,” I clarified.

“We have those on the buffet,” he said.

“No, but not those either…”

Another waitress intervened on my behalf at this point, and said, “We have those one potatoes J, you could cut those up and fry them and do something with those?”
This was the same waitress who had followed me into the bathroom. She had just redeemed herself in my attempts to win over Viggo Mortensen’s approval as a competent and classy waitress.

J looked slightly perturbed at this insistence for breakfast potatoes we don’t have and don’t serve. But like the solid and reliable fellow that he is, he didn’t say another word and instead simply complied. When I saw the potatoes in the window, looking fancy and sorta French like with a little flower shape cut through the middle—well maybe the Americanized version of French because what do I know—I beamed my satisfaction and thanks feeling much more proud to walk back to Viggo’s table with proper potatoes.

The rest of the interchange was mostly my silently refilling their coffees and teas and when he and his wife went to peruse the gift shop, I asked their son about the animals he’d seen on his vacation.

He politely entertained my eagerness, expressing his delight at seeing bison and moose. His accent intrigued me and I asked where he was from.

“Spain,” he answered.

“Wow! I have always wanted to visit Spain!” I started to gush, but when I saw that he was only politely indulging me to get rid of me, much like J with the potatoes, I relented and nodded, instead clearing the rest of their breakfast plates. “Enjoy the rest of your stay in the Big Horns,” I said as I walked away while stealing more glances at his famous father.

Since I am terribly verbose I wanted to share more instances of waitressing guts and glory—like the time I was working at a bar in New York City and I walked into the bathroom to find a man doing a line of coke off the counter—but alas I have thoroughly overshared here. So I shall leave it at a mere three. Also, how can I top waiting on Viggo Mortensen? I fear I can’t, so I ought to leave it at that.

Author: Cassandcastle

"Have you fantasized about this moment as much as I have?" That's what I am going to say when I finally introduce myself to the Parisian croissant. Also if I don't ride the Trans-Siberian Railway soon, what's my life all about? I like food, I like travel more. Or maybe vice versa. I can never decide.

One thought on “Waitressing Guts and Glory”

  1. Um, yeah, so in regards to Mom’s peeing….That is exactly it! Banging on the door, walking in on you, why even picking the lock for something “important” to tell you such as “so and so is teasing” or “can I get new jeans, today?” Now Dad’s on the other hand, somewhat like the missing cook, will never be shagged down, nor even bothered while in their half hour + bathroom reading breaks! Try taking a shower! Same thing. Who has time for luxurious baths. 🙂 Lucky to get time to shave your legs. Welcome to womanhood, my dear!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s